Privacy Policy

Last updated: May 2026

1. Information We Collect

We collect information you provide directly, including your name, phone number, and device information when you create an account or make a booking. We also collect usage data such as booking history, charging sessions, and in-app purchases.

2. How We Use Your Information

We use your information to process bookings and payments, send booking confirmations and QR codes, provide customer support, improve our services, and send important service updates. We do not sell your personal information to third parties.

3. Data Storage & Security

Your data is stored securely on our servers. We use industry-standard encryption for all data in transit and at rest. Payment information is processed through certified payment providers and is never stored on our servers.

4. Location Data

The app uses your device location solely to show nearby charging stations on the map. Location data is processed on your device and is not stored on our servers unless you explicitly share it in a support request.

5. Cookies & Analytics

We use anonymous analytics to understand how our app is used and to improve user experience. This data cannot be used to identify individual users. You can opt out of analytics in your device settings.

6. Third-Party Services

We use select third-party services including mapping providers and payment processors. These services have their own privacy policies. We encourage you to review them.

7. Data Retention

We retain your account data as long as your account is active. You may request deletion of your account and associated data at any time by contacting our support team.

8. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of your data or opt out of certain data processing activities by contacting us.